The nursing group has been charged with the task of solving a patient care problem on the units. Which step should this group take first in this process?

The nursing group should first gather information to define the problem. This step is crucial as it helps the group understand the specific issue they are trying to solve. By gathering information, the group can identify the root cause of the problem, gather relevant data, and gain a comprehensive understanding of the situation. This will enable them to develop effective solutions and make informed decisions throughout the problem-solving process.