A newly promoted nurse manager would like staff to solve problems without relying on preconceived ideas. How should the manager role-model this ability?

The nurse manager should role-model the ability to solve problems without relying on preconceived ideas by demonstrating a genuine desire to find out why there is dissension. This means actively listening to different viewpoints and encouraging open and honest communication among staff members. By doing so, the manager promotes a culture of critical thinking and problem-solving, where ideas are valued and considered based on their merits rather than personal biases or preconceptions. This approach fosters a collaborative and inclusive environment that encourages staff to think independently and come up with innovative solutions.